Apple is one of the famous mobile phone brands. It offers people a new and innovative phone. All its products are upgraded including its design and apps. It also provides support for customers in many ways. Therefore, once you find an error, you could chat with Apple support. Chat with Apple support the USA requires the good feature, the live chat support. It gives responses fast, even much faster than E-mail. Also, it is available for almost 24 hours so you are free to contact at any time. Of course, you need to go online first! Well, let’s check how to contact Apple support below!
Several Steps to Chat with Apple Support
If you have a problem or find your device error, you could chat with Apple support. It will answer all questions including the Apple products, hardware, software, and services. Let’s learn how to chat with Apple support online in this following detail!
1. Visit the Apple official website
To use live messaging, you first need to go to apple.com. Use your data connection to do that. Then, select and click Support > Contact Support > Talk to us. Then, choose a product. If you have a problem with your iPhone, go tapping iPhone. Select the product’s accessories which you find it error including battery or WiFi problem.
2. Find other topics
You could select other topics related to your problem. If the topic is not available on a list, you must click ‘the topic is not listed’ option. After that, you will be asked to write down the description of your problem on the blank space required.
3. Login your ID
Before you log in your ID, choose how you’d like to get help, whether or not you want the live chat option. If you want it, you just need to simply select the “Chat”. Then, you may log in to your account using your Apple ID, password, or IMEI number which is known as the product’s serial number. Once you are successful to connect to your Apple account, you will be able to chat or even talk to the support customer service there. He or she will do his best to resolve your problem and show you the way.
What If I Get Problem With My ID or The Representative Does Not Solve My Problem?
Here are two questions found while about to access chat with Apple Support team well without getting any problem.
1. I can’t find my serial number. Go to Apple menu. Then, select About This Mac. It is also possible to find the right way by selecting Settings > General > About. It needs a process so you may wait for minutes to fix your problem.
2. The representative does not answer my problem. If this happens, you’d better not become angry with him because your problem may require some repairs, for instance. Then, you could go and visit the Apple store near your city. There, for sure, you will get your problem fixed.
Having a chat with Apple support is free, you do not need to spend any money. Finally, it may be useful for both Apple and its customer to communicate with each other.